FAQ

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Easy Redirection for
Confluence Cloud

Read our Quick Start Guide. A 5 step process.

No. We are required to follow Atlassian licensing rules and they do not allow this.

All Atlassian Marketplace apps must match (or exceed) the parent product in terms of user tier. This means you need to purchase the same user tier for any app that you have for the host product (example Confluence).

Easy Word Count for
Confluence Cloud

Pricing

Cloud apps for Confluence or Jira are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

If app pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.

Yes. Academic, community and open-source licenses are available to the qualifying organizations. See our Purchasing & Licensing FAQ for more information.

For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.